We’re here to help with your flower orders, delivery questions, product enquiries, and any other assistance you may need.

At Same Day Flowers, we are committed to providing reliable flower delivery services and responsive customer support. If you have a question about an order or would like more information about our products and services, please get in touch with us.

Customer Support

Website: https://www.samedayflowers.co.ke/

Phone / WhatsApp: +254 701 117 898

Email: samedayflowersnairobi@gmail.com

Business Location: Kenya House Complex, 5th Floor, Room K26, Nairobi, Kenya

Service Area: Nairobi and selected delivery locations in Kenya, subject to availability.

Customer Enquiries

You can contact us regarding:

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  Flower and gift orders
  
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  Same-day delivery availability
  
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  Delivery charges and delivery locations
  
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  Product availability
  
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  Order status and delivery updates
  
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  Payment enquiries
  
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  Changes or corrections to an order
  
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  Returns, refunds, or other customer-service concerns
  

When contacting us about an existing order, please provide your order number and the name or contact details used when placing the order so that we can assist you efficiently.

Customer Service Hours

Monday – Friday: 8:00 AM – 8:00 PM
Saturday - Sunday: 9:00 AM – 7:00 PM

Orders and enquiries received outside our normal customer-service hours will be handled as soon as our team is available.

Our Commitment

We aim to provide clear information about our products, pricing, delivery options, and policies. If you have any concerns about an order or our services, please contact us directly so that we can work with you to resolve the matter.

Thank you for choosing Same Day Flowers.