Shipping policy
At Nairobi Flower Delivery, we aim to deliver your flowers quickly, safely, and in excellent condition. The following shipping policy applies to same-day flower orders.
Same-Day Delivery Availability
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Orders placed before the daily same-day cutoff time are eligible for same-day delivery.
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Orders placed after the cutoff time may be delivered on the next available delivery day.
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Same-day delivery is subject to product availability and delivery capacity.
Delivery Areas
We offer same-day flower delivery within our designated service areas, including Nairobi and selected surrounding locations. Delivery availability may vary by location.
Delivery Times
Same-day orders are typically delivered within the day during our operating hours. Exact delivery times cannot always be guaranteed because of traffic, weather, security procedures, and recipient availability.
Recipient Availability
To ensure successful delivery, please provide accurate recipient information, including:
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Full name
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Phone number
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Complete delivery address
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Any delivery instructions
If the recipient is unavailable, our delivery team may contact them or the sender to arrange completion of the delivery.